Wednesday, May 21, 2014

CLIENT SATISFACTION IS JUST SO INDISPENSIBLE

Since it is a Thursday today, I'd like to show some throwback love.  I am sure that most of you remember these stills. Circa 1996 remember?

Jerry Maguire may be seen as a feel good, love story; but can't we just step back and see how it is made relevant in today's service-oriented setting? This guy got fired from a six digit role in a big MNC no doubt (with no bad apples but just pure intentions!),  lost ALL of his clients and was left with just ONE. He never gave up on this one client, nurtured him; and just delivered great work and his life  - professionally and personally -  experienced a 180 degree turnaround. Wouldn't our lives be easier too if we just had this mindset of embracing our clients, making their business as if it was ours and just found solutions by delivering great work? #tbt

Photo stills owned by TriStar Pictures, 1996.

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